Update #2

Following the first session, Sean and I decided to switch to a one-on-one structure. Since Joyce and Betsy were at different skill levels, I could assist them with more personalized support. In my first individual session with Betsy, I was able to introduce her to more information about email and web browsing. She was able to find a wheelchair transport service by searching on Google. In our next meeting together, I plan to show her other resources such as Google Drive and YouTube. My most recent meeting was with Joyce. We practiced turning on the computer and manipulating the keyboard and mouse. She improved a lot even from the first session. Next, I gave her a simple explanation about the Internet and what it could be used for. I compared the Internet to a book, with each page representing a website and the table of contents representing a search engine. Joyce was able to open Chrome and get the hang of entering queries. Because she had just broken her watch, she wanted to find a service shop. I showed her how she could do that through the Internet, and she was definitely surprised.