Update #3

Both Joyce and Betsy have mastered basic skills such as using the keyboard and mouse and logging into the computer. However, Joyce isn't as advanced as Betsy when it comes to things such as web browsing. In my meeting with Betsy today, she was able to access her email and use other Google services such as Docs, Maps, and Search. She was interested in finding out where exactly the Sahara Desert and various African countries were located. I explained how to refine Google searches to only show images, videos, or other items. In this case, we were able to find images that depicted the boundaries of the Sahara. Additionally, I introduced Betsy to Google Maps and Streetview. She spent some time looking around the Bay Area but then realized that she could find her childhood house in St. Louis. Using the 360-degree look around feature with Streetview, Betsy was able to explore her old neighborhood. I think that she has gotten to the point where she recognizes the immense potential and capability of technology. For someone who has never used a computer before, Betsy's knowledge about subjects like the Internet has greatly expanded.